Help Centre & FAQ | Adopt'Animaux

It's the first all-in-one mobile app dedicated to pets in France. It lets you adopt ethically, find trusted providers (boarding, walking, health), use an interactive walk map, and connect with a passionate community.

Yes, the download, walk map, search, and social network are 100% free. You can even publish a listing for free! Optional Premium subscriptions (Plus and Pro) are coming soon for professionals and very active users.

The app is available for iPhones on the App Store and for all Android smartphones on the Google Play Store.

Currently, the platform and its geolocation features are optimised exclusively for metropolitan France.

The app was entirely imagined, designed, and developed by M&G Group, founded by two friends passionate about animal welfare and technological innovation.

Open the app, go to the Explore tab, and use our advanced filters: species, breed, age, price, and of course, distance from your location!

Absolutely! The Services section lets you find pet sitters, walkers, and even trainers. Rely on the community's certified reviews to make the best choice with your eyes closed.

Once you're on the listing, simply tap 'Contact'. You'll chat via our secure internal messaging, without having to share your personal phone number.

Trust is our pillar. We moderate listings, integrate an unfalsifiable certified review system, and are preparing verified ID badges for professionals to definitively eliminate scams.

It's free! Every user can maintain 1 active listing at no cost, whether for offering a pet for adoption or advertising their boarding/walking services.

Everyone: individuals looking to place a litter responsibly, shelter associations, professional breeders, or service providers (groomers, pet sitters, osteopaths).

Simply go to the 'Profile' tab in the app, then tap 'My Listings' to edit, pause, or delete your posts in one click.

No, Adopt'Animaux is a powerful, free connection tool. Payment (adoption, boarding service) is handled directly between you and the person involved, according to your own agreement. We take zero commission.

Use the 'Report' button on any listing, profile, or directly on the Walk Map. Our moderation team receives the alert instantly and takes the necessary action (up to permanent account ban).

Our Adopt'Ambassador programme will reward you for every new sign-up via your personal referral link. Big discounts and lifetime Pro access are up for grabs. Visit the Ambassador page to join the waiting list!