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FAQ - Frequently Asked Questions | Adopt'Animaux

Got questions about Adopt'Animaux? Find the answers here.

General

What is Adopt'Animaux?

It's a free mobile application for finding and offering pets (dogs, cats...) and pet services (boarding, walking...) in France. It centralizes listings and aims to build a community of trust.

Is the app free?

Yes, Adopt'Animaux can be downloaded and used for free. The free version allows you to browse listings, use the search, and publish 1 active listing (pet OR service). Paid options are planned but not currently active.

What devices does the app work on?

Adopt'Animaux is available on iOS smartphones and tablets (via the App Store) and Android devices (via the Google Play Store).

In which countries is Adopt'Animaux available?

Currently, Adopt'Animaux is only available in France.

Who created Adopt'Animaux?

The application is developed and managed by M&G Group.

For Seekers

How do I find a pet (dog, cat...)?

Use the search function and filters (species, location, radius, price range...) to find the pet matching your criteria among the available listings.

How do I find a service (boarding, walking...)?

Browse the dedicated services section and use filters to find providers (sitters, walkers, groomers...) near you.

How can I contact an advertiser or provider?

You can usually contact users via the contact information on their profile or through the app's integrated messaging (some contact features may be limited in the free version).

Are advertisers verified?

We emphasize trust. We plan to integrate a user review system and potentially badges for certain professionals. Ad moderation is also performed.

For Offerors

Can I post a listing for free?

Yes, the free version of Adopt'Animaux allows you to publish and maintain one active listing at a time (either a pet for adoption or a service offered).

What types of listings can I publish?

You can publish listings for pets (dogs, cats, puppies, kittens...) offered for adoption by individuals, breeders, or shelters. You can also offer your pet services (pet sitting, dog walking, grooming...).

How do I manage my listing (edit, delete)?

You can manage your listings (editing, deleting, pausing...) directly from your profile area within the mobile application.

Security & Trust

How are financial transactions handled?

Adopt'Animaux is a platform for connecting people. We do not handle any direct financial transactions for pet adoption or sales. For services, payment is made directly between the client and the provider according to their agreement.

How do I report a suspicious listing or user?

A reporting option is available on listings and profiles. Use it to inform us of any content that seems inappropriate, fraudulent, or against our rules. We review all reports.

Affiliation

Do you offer an affiliate program?

Yes, we have an affiliate program. If you would like to become a partner and promote Adopt'Animaux, please contact us by email at contact@adoptanimaux.com to discuss the details.

Still have questions?

If you couldn't find the answer to your question, feel free to contact us.

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